Terms & Conditions - CARA Group
These Terms and Conditions (“Terms”) apply to all agreements, collaborations, and transactions between Cara Group, headquartered in [Bursa, Turkey], and its business partners worldwide. By engaging in business with Cara Group, the partner agrees to be bound by these Terms.
Scope of Services
Cara Group operates as a strategic partner in the field of international furniture trade, distribution, design services, custom manufacturing, logistics, and project-based solutions. Services are rendered as agreed in individual contracts or confirmed proposals.
Offers & Orders
• All offers are non-binding unless explicitly stated otherwise in writing.
• Orders are only binding upon written confirmation from Cara Group.
• Cara Group reserves the right to adjust prices or timelines in case of unforeseen circumstances (e.g. raw material shortages, transport delays, force majeure).
Pricing & Payment Terms
• All prices are in Euro (EUR), excluding VAT and additional logistics or import fees unless agreed otherwise.
• Payment must be made according to the agreed terms (e.g. prepayment, net 30 days).
• In case of late payment, Cara Group reserves the right to charge statutory interest and suspend further deliveries.
Delivery & Logistics
• Delivery times are estimates and not guaranteed unless explicitly stated.
• Cara Group shall not be liable for delays caused by third-party carriers or customs procedures.
• Risk transfers to the partner upon shipment unless otherwise agreed (e.g. Incoterms).
Custom-Made Products
• All custom or made-to-order products are non-returnable and non-refundable.
• Product specifications must be confirmed by the partner in writing before production.
• Minor variations in color, texture, or dimensions are considered acceptable within industry standards.
Quality & Complaints
• Cara Group guarantees that products meet agreed specifications and quality standards.
• Any visible damages or defects must be reported in writing within 5 business days after delivery.
• Cara Group will assess the claim and may offer replacement, repair, or partial refund at its discretion.
Intellectual Property
• All designs, visuals, and content provided by Cara Group remain its intellectual property unless otherwise agreed in writing.
• Partners are not permitted to reproduce, resell, or modify Cara Group’s designs without explicit written consent.
Confidentiality
• Both parties agree to maintain confidentiality regarding all shared business information, pricing, and documentation.
• Confidential data may not be disclosed to third parties without prior written permission.
Liability
• Cara Group is not liable for indirect damages or loss of profits.
• Maximum liability is limited to the invoice value of the relevant transaction.
• Cara Group does not accept responsibility for misuse, incorrect installation, or unauthorized modifications by the client.
Termination
• Either party may terminate the agreement with written notice in case of breach of contract.
• Custom orders already in production cannot be canceled.
Governing Law & Disputes
• All agreements are governed by the laws of The Netherlands.
• Any disputes shall be submitted to the competent court in [Rotterdam, Netherlands], unless otherwise agreed.
📩 For questions or specific contractual arrangements, please contact: info@caragroup.org
Cara Group – Connecting Design, Production & Delivery Worldwide.
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